In an era where high availability and compliance are core requirements, progressive IT staffs use configuration management to manage the complexity that threatens their ability to serve business customers.
Configuration management – the process of knowing what IT assets or components you have, identifying and defining configuration items (CIs) with the relationships and dependencies among them, recording and reporting the configuration state, and verifying and maintaining the completeness and correctness of each CI – provides the foundation for other management disciplines such as service-level, change, problem, availability and performance management.
Join us for a one-hour interactive Webinar featuring Ronni Colville, Research Vice President with Gartner, as she shares Gartner's advice on best practices for conquering complexity with configuration management.
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