mValent’s professional services and customer support team brings years of experience managing complex, distributed applications in enterprise data centers. Having worked with many IT operations, we know what is required to remove the bottlenecks between development and full production and how to craft recommendations and best practices for automation solutions that leverage your limited IT staff resources.

Successful engagements to automate configuration management in the application infrastructure depend on people, processes and product. At mValent, we bring them together in the right mix for our customers.

From pre-sales consulting engagements to implementation services, mValent’s professional services team works closely with your team to thoroughly understand your needs and match them with the right services and processes.

Here are some of the standard service engagements we provide to our clients:

• Configuration Study – How many assets of varying types do you have supporting your business-critical applications? What are the configuration dependencies among them all? Our consultants will provide you with a comprehensive report.
• Validation Study – How do the configurations of your distributed applications match your standards? Calibrate your unknown risks with this quick assessment.
• Implementation Planning – Where and how will you introduce mValent Integrity™ into your IT organization? How will you move it to new applications? How do you measure the benefits? mValent professionals will work with you to design detailed implementation plans.
• Training – Maximize your investment with comprehensive professional training.
• Rapid Deployment Services – Comprehensive services package including assessment, installation, data loading, deployment and process improvement which follows the ITIL® model for implementing configuration, change and release management.
• Change Management Work Flow Analysis – Understand today’s methods for managing configuration changes and architect processes based on mValent Integrity’s automation tools.
• Process Re-design Workshop – Introduce streamlined processes for managing configurations, implementing changes, deploying new configuration releases and delivering change audit reports.
• Custom Services – Integration with custom ticketing or provisioning systems or other services aimed at meeting organization-specific IT goals.

Schedule an appointment with the mValent Professional Services team to review your needs.